Customers worldwide pay USD through PayPal.
A PayPal fee is calculated at checkout (5% of total).
SHIPPING
Orders are shipped usually once a week, often on Friday.
If you're country is not listed in the shipping options, we no longer ship there due to packages going missing or because of the lack of a tracking option. This includes all countries in South America, the African continent, the Middle East and most of Asia.
We're working on making all of our titles available to South America through Trauma Records.
Due to absurd VAT taxes, we no longer ship to The United Kingdom.
We're working on making all of our titles available to The United Kingdom through Invictus Productions.
CANADA — customers will receive their shipment through Chit Chats / Canada Post.
3-14 business days with tracking.
UNITED STATES — customers will receive their shipment through USPS.
2-8 business days with tracking.
INTERNATIONAL — customers will receive their shipment either through Asendia or USPS, which ever is the less expensive option.
4-22 business days. Most countries receive a tracking and insurance option, some known exceptions are Russia, Greece, and Sri Lanka.
In rare instances, the actual shipping rate can be higher than the shipping rates in our calculator.
Customers will be notified of the increase where they can choose to pay the difference or receive a full refund.
ESTIMATED POSTAL DELIVERY TIMES
DUE TO THE ONGOING COVID-19 PANDEMIC, THERE COULD BE DELAYS WITH THE STANDARD SHIPPING TIMES.
You will receive a shipping confirmation email from us a few days after the next scheduled shipping day.
*** Allow the approximate shipping time to pass before contacting us about the status of your order ***
ORDER STATUS
To view the details of a previous order, go to My Account.
DAMAGED OR LOST ORDERS
VAULT OF DRIED BONES is NOT responsible for lost or damaged orders.
All shipping receipts are dated/stamped by Canada Post / USPS and are documented as proof of the shipment.
We do not accept returns unless we've shipped you the incorrect item.
